RESEED FAQS

 Free UK delivery
on all orders over £30

 28 day returns
and refund policy

 Tel: +44 207 731 3344
info@reseedhair.com

 Rufus Business Centre
London, SW18 4RL

General Information

Women's Hair Loss

Whilst there are many conditions, diseases, and hair care practices that can contribute to, or result in female thinning hair and excessive hair loss, hereditary hair loss accounts for the majority of hair loss. Women’s hair loss is different from men’s because it’s more diffused. Hair loss can also be a symptom of stress, pregnancy, and as a result of certain medications.

Side effects related to the use of the products

Providing you aren't allergic to any of the ingredients, there are no known side effects associated with the use of Reseed Hair care range products.

Men's Hair Loss

Although there are several causes of hair loss, male pattern baldness (also referred to as androgenetic alopecia or hereditary hair loss) accounts for about 95% of hair loss in men. Hair loss is usually triggered by a combination of hormonal activity and heredity, which together cause the hair follicles in the scalp to shrink.

By using the website

By using or accessing this website you agree to comply and be bound by the following terms and conditions.

Can I continue my normal hair care routine, using conditioners, gels, etc. while using Reseed®?

You should continue your hair care routine as normal, but choose your haircare products carefully. Gentle Shampoos and conditioners suitable to your hair type are best and always rinse them out thoroughly. If using any sprays, gels, wax or mousse, make sure that the Reseed®your are using is completely dry before applying.

Can I have my hair dyed or permed if I’m using Reseed®

Yes. Continue with your normal hair care routine but make sure you tell your hairstylist that you're using Reseed®. Explain that any massaging of the scalp should be gentle to minimise hair breakage, and that if they use a comb it should have round, widely spaced teeth.

Can I use a hair dryer while using Reseed®?

You can use a hair dryer after shampooing, but Reseed® should be allowed to dry naturally. If you use it to dry the medication the heat will cause it to evaporate before being absorbed into the scalp.

Can I use Reseed® if I have already had a transplant?

No studies have been conducted to determine the safety and the efficacy of Reseed® for people having had a hair transplant. We advise to consult your Hair physcian.

Do I have to wash my hair before applying Reseed® Serum and if so, how long should I wait?

You don't have to shampoo before applying Reseed® Serum but if you do, make sure your scalp is completely dry before applying it. This is simply to ensure that Reseed® will not be diluted or evaporate before it has been fully absorbed.

Does Fortifying Shampoo change the colour of my hair at all?

Absolutely not, in fact Cinere Colour Shine Shampoo contains pomegranate extract and UV filters which protect the hair from harmful environmental elements and reinforce hair colour protection to help colour last longer.

How long does it take before Reseed® starts to work?

Clinical Studies have shown that growth can occur as early as 8 weeks when using Reseed®System. This can vary. But it can take up to 12 weeks to see result. Keep in mind, desired results will vary from person to person, so you just need to be patient.

How long should I keep using Reseed®?

You should keep using Reseed® for as long as you want to maintain the effect. If you decide to quit using the product, you will lose the hair that grew back and will most likely revert to the previous pattern of hair loss.

What happens if I stop using Reseed®? Will I keep my new hair?

No. If treatment is stopped, you will not only lose the hair that grew back, but you will most likely revert to your previous pattern of hair loss. However, if you stop using Reseed®, at least you won't be worse off than before.

Will Reseed® work for everybody?

Unfortunately not. There are a few factors that may influence the effects of Reseed®, which include: • The predominance of hereditary hair loss in your family • The length of time you have been losing hair • THe specific type of hair loss condition you have • The area of hair loss on your scalp

Privacy Policy

Maintaining our costumer’s privacy is of the utmost importance to our company. We will not use personal information about you that has been acquired through our website unless you give it to us voluntarily. The collection of information will vary depending on how you use our site. Information that is collected may include: name, address, email and phone number.

We do not use your IP address for any personal use. It will be logged and you will remain anonymous. We use this information to log the amount of visitors that view the different pages of our website. We do not share your information with other parties. This information allows us to improve the functionality of our site and will provide a better user experience for future visitors. We will not sell or rent your personal information to anyone.

Website Cookie

Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell us, for example, whether a user is a first time visitor or has visited the Sites before and what areas of the websites are of greatest interest to the user. The deposit of cookies by the Sites may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on the Sites, which allows us to determine which areas and features are most popular. This information allows us to make improvements to our Sites.

Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to decline cookies, some of the functionality of the Sites may be impaired.

Products

Our products are purchased directly from manufacturers or authorised distributors. We make every effort to ensure all product information, including but not limited to, descriptions, images, ingredients listings and prices are up to date and accurate. Whilst we aim to keep the Site as up to date as possible, all information (including product descriptions, images and ingredients) is provided in good faith and may not reflect the product exactly at the point you place an order. Ingredient listings and ingredient information displayed on this website are as provided to AEPC UK Ltd. by the manufacturers or authorised distributors and we cannot accept responsibility for any omissions or errors in this information.

Postage and Shipping

Where we offer FREE UK delivery with Royal Mail Small Parcel – second class tracked, or similar, quoted by Royal Mail as 3–5 working day delivery, including Saturdays.

Shipping is also FREE to all European countries for orders over £50 and to the Rest of the World for all orders over £100.

We also deliver around the world to 80+ countries.

Security Policy

AEPC UK Ltd.) use secure socket layer (SSL) encryption technology to protect your personal information such as your address, telephone number and email address. These details are then sent to a secure website operated by PayPal where you enter your card or PayPal account details so your payment can be securely processed. PayPal uses the latest technology to encrypt your details to ensure they are always kept secure. As PayPal processes your payment, we never collect, receive or hold your card or PayPal account, details on our systems.

Website Disclaimer

This website should be used for information purposes only. We seek to provide as much information as possible about a product and its suitability. However, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products containing ingredients to which you are intolerant, sensitive to, or may react to. Whilst every effort has been taken to ensure the accuracy of the information contained on this site, the information could become incomplete, inaccurate or out of date. AEPC UK Ltd. will not be liable for any loss or damage that may be incurred by the use of any information or advice contained within the Site. We reserve the right to amend these terms and conditions at any time by posting the changes on the Site.

Disputes

Your use of this website and your purchase of any goods shall be governed by English Law. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Returns and Refunds

You are entitled to cancel your order and return the goods within 28 days of the date of the purchase for a full refund, excluding the cost of delivery.
Do this by using the contact form on the Reseed website or by emailing us at info@reseedhair.com, in both cases please state the order number and reason for return.
Your refund will be paid within 48 hours once we have received and checked the product(s).
You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or described incorrectly.
Any goods returned should be in saleable condition. These terms apply to your order.
We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way.
If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

External Links

This website may contain links to other websites not operated by AEPC UK Ltd. These links are provided for your convenience only and do not imply that we endorse the website(s). AEPC UK Ltd. does not control any such websites and is not responsible for their content.

Pricing

We reserve the right to change prices on the Lola Make-up website at any time without notice. Making a Purchase Once you’ve placed your order, we will send you an email acknowledgement confirming your order has been received and is being processed. You will be sent a further email to confirm when your purchase has been dispatched. We accept all major credit/debit cards and payment can also be made via a PayPal account. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If for any reason payment is refused by your card issuer we will not be liable for any delay or non-delivery.

3200TOPICS CREATED
180HAPPY CUSTOMERS
5YEAR OF DEVELOPING
5000ANSWERED QUESTIONS